Company · Status
Service status.
Where to find out whether Pinnaki is working, and what to do if something looks wrong.
Last updated
01Live status
Live status isn’t published yet.
This site does not show a live status. When a status page exists, its address will be listed here.
02Before you write
Some problems start with a channel.
Pinnaki sends through Meta and Telegram, so a message can fail for reasons on their side.
A campaign report lists the failed messages with their reason, and skipped contacts with theirs. A WhatsApp template has to be approved by Meta before it can be sent, and a WhatsApp reply outside the 24-hour window needs a template. Checking these first often answers the question.