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Pinnaki

Cost estimator

Estimate a month on Pinnaki.

Enter what you plan to send. Every WhatsApp message has one price for its category, the same on every paid plan; the other channels have flat fees.

Prices from the Pinnaki rate card, October 2026. Plan prices exclude 18% GST.

01The estimator

What you send, and what it costs.

Pick a plan and enter your volumes. The bill updates as you type.

Plan

Basic: ₹1,299 a month + GST · 3 seats · contacts unlimited

WhatsApp templates to India

One all-in price per message, by category. Replies inside the 24-hour customer service window are free. For other countries the app shows the price before you send.

Offers, announcements, reminders to come back. ₹1.05 each on Basic.

Order, delivery, account and appointment updates. ₹0.14 each on Basic.

One-time passcodes. ₹0.14 each on Basic.

Instagram, Messenger and Telegram broadcasts

A flat fee per message, whatever the country. Replies inside the service window cost ₹0.00.

₹0.20 each

₹0.15 each

Not on Basic: from Professional

AI drafts

Templates and flows drafted by AI, ₹0.50 each, up to your plan’s monthly allowance: Basic includes 5 template and 0 flow drafts.

Total for the month ₹3,772.82

See the bill

The bill

One month on Basic. An estimate from the numbers you entered.

ItemAmount
Basic planone month₹1,299.00
GST 18%on the plan fee₹233.82
Plan invoice₹1,532.82
WhatsApp marketing2,000 × ₹1.05₹2,100.00
WhatsApp utility1,000 × ₹0.14₹140.00
WhatsApp authentication0 × ₹0.14₹0.00
Instagram0 × ₹0.20₹0.00
Messenger0 × ₹0.15₹0.00
Telegramnot on Basic, left out—
AI drafts0 × ₹0.50₹0.00
From the wallet₹2,240.00
Total for the month₹3,772.82

Total for the month on Basic: ₹3,772.82.

Estimate only, WhatsApp to India. While a WhatsApp campaign sends, a little more than its cost is held in the wallet and the rest is released.

02How we calculate

The sums behind the bill.

The same rules the app uses when it charges the wallet, written out.

WhatsApp. One price per message to India by category, the same on every paid plan: marketing ₹1.05, utility ₹0.14, authentication ₹0.14. Replies inside the 24-hour customer service window are free. On Free a marketing message is ₹1.16. For other countries the app shows the price before you send.

Instagram, Messenger and Telegram. A flat fee per broadcast message: ₹0.20, ₹0.15 and ₹0.10, whatever the country.

AI drafts. ₹0.50 a draft from the wallet, up to the plan’s monthly allowance. Drafts made on your own AI key are not charged.

The plan. The monthly fee plus 18% GST, paid from the wallet at renewal: ₹1,299.00 + ₹233.82 on Basic. Free costs ₹0.

WhatsApp message categories (Meta’s names)
CategoryUsed for
MarketingOffers, announcements and reminders to come back.
UtilityOrder, delivery, account and appointment updates the customer expects.
AuthenticationOne-time passcodes for sign-in and verification.
ServiceReplies inside the 24-hour window after the customer writes to you.

Meta names the categories and approves each template into one of them.

03Questions

Questions, answered.

About the numbers in the estimate.

What about countries other than India?

WhatsApp prices depend on the country of the person you message. The estimator uses the India prices; for other countries the app shows the price per message, under Billing and before every campaign starts.

How close is the estimate to the real bill?

The plan fee, the GST on it, the WhatsApp prices for India and the flat fees are exact for the prices on this page. If Meta bills a message in another category, it is charged at that category’s price; the campaign report shows what was actually spent.

What about replies?

Replies inside the service window cost ₹0.00 on Instagram, Messenger and Telegram, so they are not in the estimate. On WhatsApp, replies inside the 24-hour customer service window are free too.

Start on the Free plan.

Start on Free, send a few templates, and read the real cost in the campaign report.